Support Services

Beyond Care

More than caring for our patients, we are committed to making sure patients feel cared for. In addition to excellent medical care, that means receiving a comprehensive suite of services, resources, and amenities. From newspaper service and free WiFi to our chaplains and interpreters, we dedicate ourselves to creating a comfortable and helpful atmosphere for you so you can see the best results.

Chaplain Services

Our chaplains are available 24 hours a day, 7 days a week, to offer prayer, spiritual guidance and support to patients and family members. Talk to your nurse to request chaplain services.

For the Hearing Impaired

For the hearing impaired—we provide sign language services. Your nurse or patient caregiver can make the proper arrangements to accommodate your needs.

Mail and Newspapers

Our volunteers deliver newspapers and patient mail every day. Letters and parcels that arrive after you have been discharged are sent back to the sender.

Wireless Internet

Wireless internet is available in patient rooms, the cafeteria, and waiting areas throughout the hospital. Patients and visitors are welcome to use their personal laptops, tablets, and phones.

Smoking Policy

Brookwood Baptist Health hospitals are non-smoking facilities. Smoking is not allowed on any hospital campus.

Special Needs at Discharge

There are occasions when patients need additional treatment or care after they are discharged from the hospital. Please contact Case Management or your nurse if you need assistance with discharge planning, including home health care, outpatient rehab or other therapies.

Transportation Service

After you have been discharged, a member of our hospital staff will assist you to the car.

Wheelchairs

Wheelchairs are available on all nursing units. Please ask a member of our hospital staff for assistance if a wheelchair is needed.

Interpretive Language Service

Interpreter Services Americans with Disabilities Act Compliance

To ensure effective communication with patients and their companions who are non-English speaking or speak Limited English, are deaf or hard-of-hearing, and/or are blind or vision impaired, this hospital provides interpreter services, sign language interpreting services, text telephones (TTY), and other aids and services.

These services are provided by the hospital free of charge. For assistance, please ask your NURSE or other hospital personnel.

We welcome all patients with disabilities. It is in compliance with the American Disabilities Act and will provide auxiliary aids and services to patients with disabilities, including American Sign Language (ASL) interpreter services for patients with hearing disabilities to ensure effective communication. When a patient requires an ASL interpreter, the hospital will provide a qualified ASL interpreter who can interpret medical terms free of charge to the patient.

During your stay, ask a nurse or patient care giver for interpreter assistance or contact the facility's ADA coordinator: 1-205-715-5942